Health Professions Students Needed for Contact Tracing on the Navajo Nation
Community Outreach and Patient Empowerment (COPE), in partnership with the Navajo Nation Department of Health, is looking for dedicated and passionate health professional students to act as callers to assist sites with contact tracing efforts across Navajo Nation. This is a great opportunity to give back to underserved communities in need, gain experiences and exposure working with underserved communities, and learn more about the social determinants of health.
This is a completely remote opportunity.
- Call all close contacts identified by Case Manager for each case
- Notify close contacts about need to quarantine
- Instruct contacts to get tested
- Assess for symptoms and refer back to case managers for case intake if symptomatic
- Call case and household according to follow-up plan
- Assist with translation, if applicable
- Document all required forms in CommCare
The ideal caller will be/have:
1. Professional, positive attitude and work ethic
2. Excellent interpersonal skills
3. Ability to interact professionally during a time of crisis and distress
4. Ability to show empathy to distressed individuals
5. High school diploma, or equivalent required
6. Excellent organizational and communication skills
7. Proficiency with computers
8. Ability to speak, read, and write English
9. Fluency in Navajo and/or knowledge of Diné community and geography a strong plus.
10. Critical thinking and sound judgment required
11. Ability to handle confidential information with discretion and professionalism
- Computer, laptop or tablet with access to reliable high-speed internet
- Cell phone with reliable cell phone reception
- Private work area to ensure confidentiality when making calls
Training: 1 week of a mixture of live zoom sessions and self-guided training modules. Expect around 20 hours. More information on times, dates, and sessions on page 2.
Contact Tracing Calling Shifts: After training, there is a MINIMUM 4-week commitment of at least 3 shifts per week. More information on page 3.
Any questions can be directed to Marni Rawiszer, CAAHEC Program Manager, at email@example.com.
Please ensure you can meet the training requirements (page 2) and can complete at least 3 shifts a week (page 3), for at least 6 weeks after training.